insights Archive - Bridgeforce

LATEST INSIGHTS

Blogs How to Manage Third-Party Vendors While Remaining Compliant

Blogs 6 Tips to Get Credit Reporting and Disputes Processes Ready for Regulatory Review

Videos Modern Fraud Risk Management

Blogs Credit Union Readiness for the CFPB Dance

Blogs BNPL Statistics Show an Evolving Market with Regulatory Potential

Blogs 4 Steps to Create a High-Performing Sustainable Program for Your Collections Call Center

Blogs Develop an Adaptive Call Model for High Performance Call Centers

Blogs Spotlight: Techniques to Prepare Collections Operations

Blogs Build Balanced Training for High Performance & Customer Satisfaction

Blogs Curbing Collections Complaints: Simple Fixes to Reduce Customer Dissatisfaction

Blogs Manage Performance With a Proven Feedback Cycle

Blogs How to Reward Success to Sustain Call Center Performance

Blogs Disrupt and Transform: Modular Collections

Blogs Overcome 3 Data Validation Challenges for Accurate Credit Reporting

Blogs How to Create Proper Procedures that Reduce Operational and Compliance Risk

Blogs Take Steps Today to Manage Dispute Volume Tomorrow

Blogs Spotlight: Techniques for Credit Reporting & Disputes

Blogs Why You Should Address Weakness in Your Credit Dispute Management

Videos How to Succeed in the Current State of Change Management

Videos Buy Now, Pay Later: FOMO vs. Doing it Right

Blogs Everything You Need to Prepare Collections Operations for the Delinquency Tsunami

Videos How to Create Empathetic Collections Strategies

Videos Reducing Manual Handoffs in Credit Reporting Disputes

Publications Case Central^TM Dispute Management Overview

Blogs How Accurate is Your Metro 2^® Furnishing? (Do you even know?)

Blogs 5 Elements That Make an Efficient Disputes Management Framework

Publications Behavioral Interview Guide

Videos Credit Union Digitalization

Blogs Digital Transformation in Credit Unions

Blogs Where Proficiency Meets Efficiency: Credit Bureau Disputes Case Management Systems

Blogs CARES Act Regulatory Exams – Are You Ready?

Events Calendar of Events 2022

Blogs Create an Empathetic Path to Cure in Collections

Blogs BNPL: Primed for Growth

Blogs What to Know Before Making Operational Changes

Blogs Boost Disputes Management Efficiency with Three Steps

Videos Your Action Plan for Credit Reporting & Disputes Management

Blogs 2022 Industry Pulse Highlights Customer Experience

Case Studies Client Success Story: Customer Care Team

Blogs How’s Your Operational Risk Health?

Events CBA LIVE 2022

Publications Case Central™ Disputes Platform FAQs

Videos Looking at the Potential for BNPL and Cryptocurrency

Videos Which Regulatory Hot Buttons will Emerge in 2022?

Videos 2021 was Big for Collections Investments. So, What’s Next?

Videos Bridgeforce Reflections – 2021 and What’s Ahead

Case Studies Reduce Fraud Disputes Backlog of 25,000 Claims to Less than 5,000

Blogs Pressure-Test Your Complaints Management Program

Blogs Hybrid Workforce: Maintaining Culture and Engagement with the Virtual Team

Infographics Upgrading Collections Tech: 9 Mistakes to Avoid

Infographics Upgrading Collections Tech: 9 Steps to the Right Solution

Infographics The Positive Disruption of Banktech

Infographics Using Mobile Banking to Boost Debt Collections

Infographics Define Your Target Operating Model

Infographics Reverse the Trend of Rising Dispute Volumes

Videos We’re Bridgeforce and We’re Different

Case Studies Create and Launch Operating Model and Risk Management Enhancements to Address Regulatory Findings

Case Studies Increase Accuracy and Efficiency of Dispute Management and Data Furnishing

Case Studies Manage Vendor Selection Process to Accelerate Digital Collections Implementation

Case Studies Building a New Future for Mortgage Servicing with a Top 10 Lender

Webinars Vendor Selection 3-Part Webinar Series

Webinars Vendor Selection Part 1: Start Collections Tech Search the Right Way

Webinars Vendor Selection Part 2: Finding Your Fit When Selecting Collections Tech

Webinars Vendor Selection Part 3: Collections Tech Implementation 101

Blogs Revise the Customer Journey in Five Steps

Blogs 7 in 7 – Another Reason to Use Email and SMS as a 1st Party Collector

Publications Understanding SCRA and MLA Lookbacks

Webinars Everything You Need to Know About the 7 in 7 Rule

Publications 5 Ways to Improve Collections in Residential Leasing

Blogs Avoid 10 Blind Spots in Digital Technology Implementations

Blogs SCRA: The DOJ Ups the Ante with New Mandates

Publications Achieve an Uplift of Over 40% in Dollars Collected

Webinars Collections Agent Training

Blogs Get a Collections Strategy That Actually Works

Case Studies Triage of Rapid Response Loss Mitigation During the 2008 Financial Crisis

Case Studies Bridgeforce Solves Challenge of Consumer Credit Counseling in Loss Mitigation Strategies

Case Studies Collections Enhancements to Boost Residential Leasing Agency Revenue

Webinars Being Prepared Pays Off: How to Manage for a Digital Future

Blogs Fraud Tech Health Check

Publications RegTech to Improve State of Control

Webinars Advanced Digital Capabilities for Loss Mitigation

Videos Make the Cut Series: The Digital Imperative

Blogs Stand Out from the Crowd with Simple Default Analytics

Blogs Who Needs an Office? 3 Steps to Successful Consolidation

Case Studies Bridgeforce Accelerates Digital Collections Program

Case Studies Bridgeforce Creates a Consumer Product Fraud Assessment and Defense Strategy Under Tight Time Constraints

Webinars Credit Reporting and Default Management for Small Business

Blogs Identity Theft & 5 Tips for Improvement

Blogs Bogus Identities. Actual Crimes: Protect Your Customers Now

Blogs 4 Areas of Imminent Fraud & Disputes Volumes and How to Handle Them

Press Releases New PCI-Certified Cloud Offering for DQS

Blogs Managing CRO Dispute Volumes

Blogs Evolve Your Training Program

Blogs Master Your Next Regulatory Lookback

Case Studies Consumer Protection Policies and Procedures

Case Studies CFPB Readiness Assessment

Case Studies Disputes Management: Controls and Execution

Blogs Effective Change Management

Blogs Transform Your Data Into Business Intel

Blogs Fraud in a Changing Disputes Landscape

Blogs Is Your New Product Primed for Success?

Blogs Successfully Growing Your Assets and Coming Under CFPB Supervision?

Case Studies Automated Tool Reduces Credit Bureau Disputes

Blogs Alternative Data & Financial Inclusion for a New Generation

Blogs Optimizing Disputes Management & Credit Reporting

Case Studies Setting a Vision for a New Fraud Platform

Case Studies Define a Next-Generation Digital Customer Experience Strategy Focused on Mortgage Default Needs

Case Studies Second Line of Defense Oversight

Case Studies Exam Readiness Assessment

Case Studies Assessment & Execution of Compliance Management System

Case Studies Bridgeforce Provides Student Loan Servicer With Critical Analysis To Improve Performance Both Long And Short Term

Case Studies Assessing and Designing a Compliance Management System

Case Studies Bridgeforce Helps a Leading Global Private Equity Firm Turn Around Credit Card Business Performance

Case Studies Improving Existing Portfolio Profitability

Case Studies Bridgeforce Helps a Global Bank Enter the Mortgage Intermediary Market

Case Studies An Organization-Wide Technology Transformation Initiative

Case Studies Large US Bank Finds Clarity And Accuracy Opportunities In Metro 2^® Data Mapping

Case Studies Proactive Client Assesses and Updates Consumer Reporting Practices Prior to Exam

Blogs Preparation Prevents Fraud in Digital Acquisition Channels

Blogs Identity Theft in Your Credit Bureau Disputes Process