Your Action Plan for Credit Reporting & Disputes Management

Scrutiny on credit bureau furnishing, disputes handling, and complaints has increased again. Fines are back and members of Congress—and the CFPB leadership—have made big statements about credit bureau issues. The good news is that the tools and techniques to get ahead of the renewed scrutiny already exist. This video will help you understand them.

Filmed at CBA LIVE, this workshop shared approaches to get ahead of the renewed scrutiny on consumer credit reporting management. Our industry cross-section of panelists offered perspectives on the challenges relating to accurate consumer credit bureau reporting. Also, they discussed what’s needed to see a reduction in disputes and complaints.

Panel: Michelle Macartney, Bridgeforce; Karen Olson, KeyBank; Drew Rosedale, Equifax; and Matt Scarborough, Bridgeforce Data Solutions


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“Why does this still matter? Any of you who've been involved in enforcement actions know that it not only could be costly in terms of a fine, but it really does interfere with your business internally.”— Michelle Macartney


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