CDIA, The Mentorship Effect: Women Creating Space, Success & Support
Tricia Wyatt and a panel of experts discussed mentoring for women in finance, offering actionable strategies.
RMAI Annual Conference | February 9-12 | Las Vegas, NV
Session: Navigating the New FCRA Landscape: Legal Risks, Regulatory Shifts, and Operational Strategies
Michelle Macartney joined John Bedard, Jr., Catherine Calko and Joel Strickland to unpack significant legal and regulatory developments since early 2025. Speakers covered litigation trends and offered operational strategies for accurate data furnishing and effective dispute management.
Accounts Recovery Webinar: Is Credit Reporting Still Worth It? | March 3
Michelle Macartney joined a panel of experts to talk about the pros and cons of credit reporting today and have an honest discussion about whether furnishing information to the credit bureaus is still worth it.
FBA Annual Consumer Compliance Conference | March 10-12 | Orlando, FL
Session: FCRA – What’s on the Front Burner & What’s on the Back
Michelle Macartney and Stefanie Jackman shared how to navigate FCRA compliance today. As federal and state regulators reshape the consumer reporting environment, FCRA lawsuits continue, and dispute volumes increase, Data Furnishers are experiencing a bit of whiplash and thus must rethink their FCRA strategies. This session unpacked the most significant legal and regulatory developments since early 2025—including evolving rulemaking and the expanding role of state Attorneys General—and what they mean for compliance practices. Speakers will break down litigation trends and offer operational strategies for accurate data furnishing and effective dispute management.
PLI Consumer Financial Services Fundamentals 2026 | March 12-13 | New York, NY
Session: Credit Reporting Panel
Michelle Macartney and fellow panelists discussed consumer reporting and disputes regulation and litigation fundamentals on this panel. She drew on her FCRA compliance and dispute management expertise, Metro 2® data mapping and furnishing accuracy knowledge and years of instituting proven operational strategies that align with regulatory expectations.
CBA LIVE 2026 | “Make Headway” Conference | March 30 – April 1 | San Diego, CA
Session: Modernizing Default Management
Rising delinquencies are putting renewed pressure on collections functions, making digital modernization essential for staying ahead of borrower distress. Andrew Domino and John Farmer of Eastern Bank shared what banks can do to clear the path for modernization. They also shared the next best steps for banks to tackle right away.
Plus, the Bridgeforce team will be on hand throughout the conference to share actionable insights and forward-thinking strategies, empowering financial services leaders with knowledge that drives compliance, innovation, and operational excellence across an evolving industry landscape.
Accounts Recovery Webinar: The Hidden Cost of Poor Workforce Planning: How WFM Impacts Recovery Rates | April 3, 1pm ET
Tricia Wyatt joined a panel of experts to talk about the workforce planning and how poor management affects recovery rates.
Credit and Collections News Conference 21 | April 21-23 | Naples, FL
Ray Gomez, spoke on the State of the Collection Industry. He shared real-world perspectives on where things have stabilized and where execution still matters most.
CDIA Connect | May 6-8 | Washington, D.C.
Bridgeforce is a proud sponsor of CDIA and has been a trusted partner to CDIA for several years. As Platinum Sponsors with Bridgeforce Data Solutions we are pleased to bring education and best practices to the conference and CDIA members throughout the year.
Session: Interactive Luncheon Focusing on AI
This interactive networking luncheon focused on the real-world challenges organizations face when moving generative AI from pilots of relatively simple chatbots to production solutions helping to execute real tasks. The session emphasized practical use cases, continuous monitoring, and outcome-based success over purely technical conversations.
RMAI Webinar | Better Conversations, Better Outcomes: Collecting with Call Models | June 2
Andrew Domino joined Jason Hinkle of Shepherd Outsourcing and discussed developing adaptive call models and training to give collectors the flexibility to respond in real-time while still maintaining compliance and consistency.
Free for RMAI members 1 hour | 1 credit
American Banker | Digital Banking Conference | June 15-17
Ray Gomez and Kevin Kirchman were on hand throughout the conference and shared actionable insights and forward-thinking digital banking strategies that drive compliance, innovation, and operational excellence across the industry.
The Stark Agency Webinar | KPIs for Credit Unions | Watch Recording
Andrew Domino and Nate Kalnins of Stark discussed the critical KPIs for credit unions and how to turn them into decisions that can improve collections performance.
Accounts Recovery Webinar: Collecting Through Bankruptcy: Discharge Reporting and Metro 2® Done Right | July 8, 1pm ET
Kevin Kirchman joined a panel of experts to break down what accurate reporting actually looks like once bankruptcy enters the picture: the automatic stay and how quickly it has to change your behavior, the difference the chapter and the disposition make, where the Metro 2® fields trip people up, and the tradeoffs behind the common instinct to just pull the tradeline and reduce bureau exposure.
AccountsRecovery Webinar: Everything You Wanted to Know About e-OSCAR® | August 27 | Information
Michelle Macartney will be joining panelists to take a practical look at e-OSCAR®, the platform that powers credit reporting dispute communications.
The Stark Agency | 2026 Credit Union Conference | September 2-3 | Information
Andrew Domino will be speaking and attending the conference in the fall to share insights on debt collections and loss mitigation.
CDIA Consumer Reporting Roundtable | October 6 | Wilmington, DE | Register
What makes the CDIA Roundtable a must-attend? Attendees share. Expect forward-looking discussions on topics shaping the industry. Past discussions included trends in litigation and enforcement, updates on the CFPB Complaint Portal, FTC advocacy around identity theft and disputes, FCRA liability reform, and challenges with AI. Bridgeforce and Bridgeforce Data Solutions are hosting and will be on hand to add insights to the discussions.
NCRA Elevate Conference | November 10-12 | New Orleans | Register
General Session: Consumer Disputes: The New Frontier
Michelle Macartney joins Eric Ellman of NCRA and Rebecca Kuehn from Hudson Cook, LLP will Bridgeforce experts will be discussing trends driving the increase in disputes, the evolving regulatory landscape, how tech is helping generate disputes at scale and best practices for managing risk.
CDIA Workshops | Metro 2® Format Advanced Workshops | November 17-18 | Las Vegas, NV | Register
The CDIA’s Metro 2® Format Advanced Workshop is the premier event for in-depth learning and expertise in the Metro 2® Format reporting standards. Michelle Macartney will be a featured speaker.
Session: Best Practices for Operational Quality Assurance in Metro 2® Format
In this session, we’ll explore best practices for implementing and maintaining an effective QA process within your Metro 2® operations. Key learning objectives:
• Understand how Metro 2® data mapping and use cases can help you identify both system and upstream operations impact on furnishing accuracy.
• Learn about the controls to implement to “follow your data’s journey” from pre-transmission to post-transmission of data to CRAs.
• Gain insights about conducting root cause analysis into furnishing inaccuracies.
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