insights Archive - Bridgeforce

LATEST INSIGHTS

Blogs How to Push Beyond the “Default” Banking Customer Experience

Blogs Boost Collections Success with a Positive Customer Experience in Collections

Blogs Consumer Data Furnishing Errors: 5 Reasons They Persist and How to Avoid Them

Blogs Unlock the Power of Data: The Key to Successful Digital Debt Collection

Blogs Navigating Difficult Collections Conversations: Art or Science?

Blogs Consumer Furnishing and Disputes Collection

Blogs Centralized Credit Furnishing and Disputes: A Better Approach to Regulatory Challenges

Blogs The Complete Guide to Debt Sales in 2023

Blogs The Case for Centralized Credit Furnishing

Blogs Hidden Costs of Change Management (and how to avoid them)

Blogs 2023 Consumer Lending Industry will Focus on Customer Needs

Blogs Bold Predictions for Collections & Recovery in 2023

Blogs Venmo Scams & Other P2P Fraud: 7 Actions for Better Defense

Blogs 2023: The Honeymoon May Be Over. How Will Lenders Prevail?

Blogs Tune Your Banking Fraud Center of Excellence for Efficiency and Customer Assurance

Blogs Keep Pace with Change: Proactive Risk Management for Banks

Blogs 7 Steps to Establish a Digital Culture in Your Operations

Blogs How to Lead in Times of Transformation

Blogs Spotlight: Get Ahead of Fraud and Stay There

Blogs Why You Should Address Weakness in Your Credit Dispute Management

Blogs Who Needs an Office? 3 Steps to Successful Consolidation

Blogs 5 Attributes to Look for in Your Change Management Partner

Blogs 30 Tactics to Improve Business Performance

Blogs Collections Reference Guide: A Refresher on the Debt Collection Rule

Blogs Remember 3 Elements for Successful Change

Blogs How to Prepare for Fraud Attacks on Black Friday & Cyber Monday

Blogs Use Operational Analytics to Quickly Detect Banking Fraud

Blogs Avoid 10 Blind Spots in Digital Technology Implementations

Blogs How to Manage Third-Party Vendors While Remaining Compliant

Blogs 6 Tips to Get Credit Reporting and Disputes Processes Ready for Regulatory Review

Blogs Credit Union Readiness for the CFPB Dance

Blogs BNPL Statistics Show an Evolving Market with Regulatory Potential

Blogs Fraud Tech Health Check

Blogs 4 Steps to Create a High-Performing Sustainable Program for Your Collections Call Center

Blogs Develop an Adaptive Call Model for High Performance Call Centers

Blogs Spotlight: Techniques to Prepare Collections Operations

Blogs Build Balanced Training for High Performance & Customer Satisfaction

Blogs Curbing Collections Complaints: Simple Fixes to Reduce Customer Dissatisfaction

Blogs Manage Performance With a Proven Feedback Cycle

Blogs How to Reward Success to Sustain Call Center Performance

Blogs Identity Theft & 5 Tips for Improvement

Blogs Disrupt and Transform: Modular Collections

Blogs Overcome 3 Data Validation Challenges for Accurate Credit Reporting

Blogs How to Create Proper Procedures that Reduce Operational and Compliance Risk

Blogs Take Steps Today to Manage Dispute Volume Tomorrow

Blogs Spotlight: Techniques for Credit Reporting & Disputes

Blogs Everything You Need to Prepare Collections Operations for the Delinquency Tsunami

Blogs How Accurate is Your Metro 2^® Furnishing? (Do you even know?)

Blogs 5 Elements That Make an Efficient Disputes Management Framework

Blogs Digital Transformation in Credit Unions

Blogs Where Proficiency Meets Efficiency: Credit Bureau Disputes Case Management Systems

Blogs CARES Act Regulatory Exams – Are You Ready?

Blogs Create an Empathetic Path to Cure in Collections

Blogs BNPL: Primed for Growth

Blogs What to Know Before Making Operational Changes

Blogs Boost Disputes Management Efficiency with Three Steps

Blogs 2022 Industry Pulse Highlights Customer Experience

Blogs How’s Your Operational Risk Health?

Blogs Change Management: How do you know when it isn’t working?

Blogs Pressure-Test Your Complaints Management Program

Blogs Hybrid Workforce: Maintaining Culture and Engagement with the Virtual Team

Blogs Revise the Customer Journey in Five Steps

Blogs 7 in 7 – Another Reason to Use Email and SMS as a 1st Party Collector

Blogs SCRA: The DOJ Ups the Ante with New Mandates

Blogs Get a Collections Strategy That Actually Works

Blogs Stand Out from the Crowd with Simple Default Analytics

Blogs Bogus Identities. Actual Crimes: Protect Your Customers Now

Blogs Managing CRO Dispute Volumes

Blogs Evolve Your Training Program

Blogs Master Your Next Regulatory Lookback

Blogs Fraud in a Changing Disputes Landscape

Blogs Successfully Growing Your Assets and Coming Under CFPB Supervision?

Blogs Preparation Prevents Fraud in Digital Acquisition Channels

Blogs Identity Theft in Your Credit Bureau Disputes Process