Collections & Loss Mitigation
Blogs
2025 Collections Mandate: Rethink, Rebuild and Accelerate
Case Studies
Industry Leaders Seek Competitive Edge with Bridgeforce Collections Assessments
Events
Calendar of Events 2025
Blogs
Debt Collection Industry Trends 2025: What’s Reshaping Strategies
Blogs
Getting Better, Faster with Speech Analytics in Collections
Case Studies
Mastering Collections Negotiation: How One Lender Transformed its Repayment Success
Case Studies
Super-Regional Bank Modernizes Collections Dialer to Transform Customer Service
Blogs
How to Prepare Debt Collection Operations for Rising Delinquency Rates
Case Studies
Proven Collections Call Model Training Increases Agent Performance
Blogs
Debt Collections Operations: Best Practices
Blogs
Collections in 2025 – A Global View
Blogs
6 Pillars of a Customer-Centric Debt Collection Strategy
Blogs
Financial Literacy: A Business Case That Empowers Customers and Your Institution
Blogs
Education and Hardship Solutions for Customers in Financial Distress
Press Releases
Bridgeforce and Provana Forge Strategic Alliance
Webinars
PODCAST: Navigating FCRA and Debt Collection [Hosted by Troutman Pepper]
Blogs
How to Improve Your Loss Recovery Strategy with Debt Collection Analytics
Blogs
Key Elements for a Successful Loan Repayment Program
Blogs
Curbing Collections Complaints: Simple Fixes to Reduce Customer Dissatisfaction
Blogs
Debt Collection Industry Trends and Insights 2024
Blogs
Building a Business Plan for Debt Sales
Case Studies
Residential Leasing Agency Boosts Collection Rates by 50% in Weeks
Case Studies
Unlocking Future-Ready Digital Collections: A Strategic Journey with Bridgeforce
Blogs
Enhancing Empathy in Collection Agent Training
Case Studies
Elevating Collections Quality Through Call Listening
Press Releases
Bridgeforce Unveils Solution to Streamline Debt Collections & Cut Costs
Blogs
For Effective Digital Debt Collection, Channel Your Inner Digital Marketer
Blogs
Spotlight: Collections Vendor Management and Customer Experience
Case Studies
Collections Training Helps Company Reach their Dollars Collected Target
Blogs
Collections Customer Service: Building Loyalty for Repayment Success
Infographics
How Advanced Lending Insights can Drive Treatment Decisions
Blogs
Online Debt Collections Strategy
Blogs
Balancing Empathy and Tact in Collections Calls
Videos
Bridgeforce: Our Story
Blogs
CFPB Debt Collection Compliance Guide
Blogs
Sustainable Call Center Performance: Proven 4 Step Approach
Blogs
Develop an Adaptive Call Model for High Performance Call Centers
Blogs
Spotlight: Techniques to Prepare Collections Operations
Blogs
Achieve High Performance with Call Center Training
Blogs
Implementing Effective Call Center Coaching Techniques
Blogs
How to Reward Success to Sustain Call Center Agent Performance
Blogs
Modular Debt Collection Technology Explained
Blogs
Elevate Collections Customer Experience: Call Center Empathy Techniques
Case Studies
Global Bank Uses Empathy to Boost Customer Care in Collections
Infographics
Upgrading Collections Tech: 9 Mistakes to Avoid
Infographics
Upgrading Collections Tech: 9 Steps to the Right Solution
Infographics
Using Mobile Banking to Boost Debt Collections
Case Studies
Managing Vendor Selection Process to Accelerate Digital Collections Implementation
Collections Consulting Success
Webinars
Vendor Selection 3-Part Webinar Series
Webinars
Vendor Selection Part 1: Start Collections Tech Search the Right Way
Webinars
Vendor Selection Part 2: Finding Your Fit When Selecting Collections Tech
Webinars
Vendor Selection Part 3: Collections Tech Implementation 101
Blogs
Implementing Email and SMS for 7 in 7 Compliance
Webinars
Everything You Need to Know About the 7 in 7 Rule
Publications
5 Ways to Improve Collections in Residential Leasing
Publications
Achieve an Uplift of Over 40% in Dollars Collected
Webinars
Collections Agent Training
Blogs
How to Design an Effective Digital Collections Strategy
Case Studies
Super-Regional Bank Partners with Bridgeforce for High-Risk Loan Portfolio Management
Webinars
Being Prepared Pays Off: How to Manage for a Digital Future
Webinars
Advanced Digital Capabilities for Loss Mitigation
Videos
Make the Cut Series: The Digital Imperative
Blogs
Debt Collection Predictive Analytics: Key Strategies