insights

The  latest insights from our consumer banking experts on how to solve the financial service industry’s most pressing matters.

LATEST INSIGHTS

Events Calendar of Events 2024
Case Studies Residential Leasing Agency Boosts Collection Rates by 50% in Weeks
Case Studies Unlocking Future-Ready Digital Collections: A Strategic Journey with Bridgeforce
Blogs Successfully Transform Your Phone Channel Collections Training for Remote Agents
Press Releases Bridgeforce Unveils Solution to Streamline Debt Collections & Cut Costs
Blogs Top Hardship Policy Options for Customers in Financial Distress
Blogs For Effective Digital Collections, Channel Your Inner Digital Marketer
Blogs Spotlight: Collections Vendor Management and Customer Experience
Case Studies Collections Training Helps Company Reach their Dollars Collected Target
Blogs 5 Pillars of a Customer-Centric Debt Collection Strategy
Blogs How to Prepare Debt Collection Operations for Rising Delinquency Rates
Blogs 5 Steps for Effective Debt Collection Data Analysis
Blogs Spotlight: Strong Debt Collections Operations
Blogs Boost Collections Success with a Positive Customer Experience in Collections
Infographics Transform Your Data Into Business Intel & Strategic Decisions
Blogs Unlock the Power of Data: The Key to Successful Digital Debt Collection
Blogs Navigating Difficult Collections Conversations: Art or Science?
Blogs The Complete Guide to Debt Sales
Videos Bridgeforce: Our Story
Blogs Collections Reference Guide: A Refresher on the Debt Collection Rule
Blogs 4 Steps to Create a High-Performing Sustainable Program for Your Collections Call Center
Blogs Develop an Adaptive Call Model for High Performance Call Centers
Blogs Spotlight: Techniques to Prepare Collections Operations
Blogs Build Balanced Training for High Performance & Customer Satisfaction
Blogs Curbing Collections Complaints: Simple Fixes to Reduce Customer Dissatisfaction
Blogs Manage Performance With a Proven Feedback Cycle
Blogs How to Reward Success to Sustain Call Center Performance
Blogs Disrupt and Transform: Modular Collections
Blogs Create an Empathetic Path to Cure in Collections
Case Studies Global Bank Uses Empathy to Boost Customer Care in Collections
Videos Looking at the Potential for BNPL and Cryptocurrency
Infographics Upgrading Collections Tech: 9 Mistakes to Avoid
Infographics Upgrading Collections Tech: 9 Steps to the Right Solution
Infographics Using Mobile Banking to Boost Debt Collections
Case Studies Managing Vendor Selection Process to Accelerate Digital Collections Implementation
Webinars Vendor Selection 3-Part Webinar Series
Webinars Vendor Selection Part 1: Start Collections Tech Search the Right Way
Webinars Vendor Selection Part 2: Finding Your Fit When Selecting Collections Tech
Webinars Vendor Selection Part 3: Collections Tech Implementation 101
Blogs 7 in 7 – Another Reason to Use Email and SMS as a 1st Party Collector
Webinars Everything You Need to Know About the 7 in 7 Rule
Publications 5 Ways to Improve Collections in Residential Leasing
Publications Achieve an Uplift of Over 40% in Dollars Collected
Webinars Collections Agent Training
Blogs Get a Collections Strategy That Actually Works
Case Studies Triage of Rapid Response Loss Mitigation During the 2008 Financial Crisis
Case Studies Bridgeforce Solves Challenge of Consumer Credit Counseling in Loss Mitigation Strategies
Case Studies Collections Enhancements to Boost Residential Leasing Agency Revenue
Webinars Being Prepared Pays Off: How to Manage for a Digital Future
Webinars Advanced Digital Capabilities for Loss Mitigation
Videos Make the Cut Series: The Digital Imperative
Blogs Stand Out from the Crowd with Simple Default Analytics