Insights

The  latest insights from our consumer banking experts on how to solve the financial service industry’s most pressing matters.

Policy & Procedure

Publications INSIGHTS: Most Valuable Posts of 2022
Blogs Spotlight: Get Ahead of Fraud and Stay There
Blogs Collections Reference Guide: A Refresher on the Debt Collection Rule
Blogs Credit Union Readiness for the CFPB Dance
Blogs Fraud Tech Health Check
Blogs How to Create Proper Procedures that Reduce Operational and Compliance Risk
Videos Reducing Manual Handoffs in Credit Reporting Disputes
Blogs How Accurate is Your Metro 2® Furnishing? (Do you even know?)
Publications Process Management Rules & Tools Guide
Blogs CARES Act Regulatory Exams – Are You Ready?
Blogs How’s Your Operational Risk Health?
Blogs Pressure-Test Your Complaints Management Program
Case Studies Increase Accuracy and Efficiency of Dispute Management and Data Furnishing
Blogs 7 in 7 – Another Reason to Use Email and SMS as a 1st Party Collector
Publications Understanding SCRA and MLA Lookbacks
Webinars Everything You Need to Know About the 7 in 7 Rule
Blogs SCRA: The DOJ Ups the Ante with New Mandates
Publications RegTech to Improve State of Control
Publications MVP of 2022: Regulatory Compliance
Blogs Bogus Identities. Actual Crimes: Protect Your Customers Now
Press Releases New PCI-Certified Cloud Offering for DQS
Blogs Master Your Next Regulatory Lookback
Case Studies Consumer Protection Policies and Procedures
Blogs Fraud in a Changing Disputes Landscape
Case Studies Automated Tool Reduces Credit Bureau Disputes
Case Studies Second Line of Defense Oversight
Case Studies Large US Bank Finds Clarity And Accuracy Opportunities In Metro 2® Data Mapping
Blogs Identity Theft in Your Credit Bureau Disputes Process