Insights

The  latest insights from our consumer banking experts on how to solve the financial service industry’s most pressing matters.

Policy & Procedure

Blogs How to Create Proper Procedures that Reduce Operational and Compliance Risk
Videos Reducing Manual Handoffs in Credit Reporting Disputes
Blogs How Accurate is Your Metro 2® Furnishing? (Do you even know?)
Blogs CARES Act Regulatory Exams – Are You Ready?
Blogs How’s Your Operational Risk Health?
Blogs Pressure-Test Your Complaints Management Program
Case Studies Increase Accuracy and Efficiency of Dispute Management and Data Furnishing
Blogs 7 in 7 – Another Reason to Use Email and SMS as a 1st Party Collector
Publications Understanding SCRA and MLA Lookbacks
Webinars Everything You Need to Know About the 7 in 7 Rule
Blogs SCRA: The DOJ Ups the Ante with New Mandates
Blogs Fraud Tech Health Check
Publications RegTech to Improve State of Control
Blogs Bogus Identities. Actual Crimes: Protect Your Customers Now
Press Releases New PCI-Certified Cloud Offering for DQS
Blogs Master Your Next Regulatory Lookback
Case Studies Consumer Protection Policies and Procedures
Blogs Fraud in a Changing Disputes Landscape
Case Studies Automated Tool Reduces Credit Bureau Disputes
Case Studies Second Line of Defense Oversight
Case Studies Large US Bank Finds Clarity And Accuracy Opportunities In Metro 2® Data Mapping
Blogs Identity Theft in Your Credit Bureau Disputes Process