Calendar of Events 2025
January 2025
Webinar: AccountsRecovery, The Do’s and Don’ts of Credit Reporting Today | January 8
Michelle Macartney joined a panel of experts to explore the do’s and don’ts of credit reporting, offering actionable strategies to help navigate today’s complex regulatory landscape with confidence.
February 2025
Webinar: AccountsRecovery, Can Going Legal Replace Credit Reporting? | February 3
A panel of experts discussed whether the trend to prohibit credit reporting will lead to more collection lawsuits and the implications of this trend. Information here.
RMAI Annual Conference | February 10-13
Michelle Macartney joined our partner Provana to share insights with leaders in the receivables industry while at the conference in Las Vegas.
Webinar: AccountsRecovery, What Information Do Your Collectors Need to Get During an Interaction with Consumers? | February 25
Mike Olsen joined an industry panel to talk about conversations with consumers and what topics to cover in order to help make sure that you are getting all the information you need to make the best decisions possible and to put collectors in the best position possible to collect.
March 2025
CBA LIVE 2025 | “Level Up” Conference | March 17-19 | Orlando, FL
Session: Default Management: Getting Better, Faster with Speech Analytics
Speakers: Andrew Domino and Sean Clark of Provana
Description: How speech analytics, combined with a robust call model and training program, can significantly enhance collection rates, customer experience, and compliance.
Session: Navigating Credit Reporting Accuracy and Compliance in a Shifting Regulatory Landscape
Speakers: Michelle Macartney, Kim Phan of Troutman Pepper, Michael Sogomonian of DMS
Description: As technological advancements and evolving regulatory priorities reshape the credit reporting landscape, financial institutions face mounting pressure to ensure accuracy, fairness, and compliance. This session combines critical insights into improving data management and dispute resolution with a deep dive into the latest updates in FCRA compliance and regulatory expectations.
April 2025
Webinar: RMAI | April 16, 9am PT/12:00 ET | FCRA Regulatory Requirements and Practical Solutions for Compliance
1 Hour | I Credit
FCRA compliance continues to be a primary focus for the CFPB and regulators for state-level credit reporting legislation and regulations, including the CFPB’s proposed rules for medical debt reporting. Michelle Macartney leads this webinar to dive into what’s new on the regulatory front for credit reporting and what hasn’t changed but remains important across furnishing, disputes, and usage. The speakers will discuss strategies to help furnishers and end users comply with regulatory expectations while achieving operational efficiencies with automation and appropriate controls. Finally, we’ll share some ideas on how to prepare for and survive regulatory exams focused on credit reporting, disputes, and usage while sharing best practices for managing related operations.
May 2025
CDIA Connect | May 7-9 | Crystal City, Virginia
Bridgeforce is a proud sponsor of CDIA and has been a trusted partner to CDIA for several years. We will be bringing thought leadership to the conference in May. Join us at an exclusive networking breakfast on May 9th.
Session: A Risk Management Framework for Consumer Reporting: Optimize Operational Efficiencies and Strengthen Compliance
Michelle Macartney’s session will explore best practices and key controls that support effective risk management while helping furnishers prepare for heightened oversight. Importantly, compliance doesn’t have to mean increased costs—Michelle will share how technology and strategic approaches can enhance efficiency while mitigating risk.
November 2025
Women in Consumer Finance Conference | Nov 10-12 | Charlotte, North Carolina
Bridgeforce is sponsoring this event as the community impact sponsor and sending a team to discuss industry-related topics and meet with peers in financial services. More to come.
December 2025
Stay tuned…