Change Management: How do you know when it isn’t working?

Here are signs of ineffective change management to help you identify them and understand their impact. Steer clear of those signs, and follow our 10-point checklist to ensure effective change management.

To stay relevant in today’s banking landscape, banks are challenged with implementing change that fosters evolution and growth. But there are also other reasons to implement change: crisis response, new strategic direction, pressure to remain competitive or installation of new organization behaviors and skills. Ultimately, handling that change ineffectively can be costly – incurring exorbitant costs to your bottom line. Learn the signs in our infographic.

Here’s a Glimpse What You’ll Find:

Signs to watch for (quick sample):

• No clear line of sight on deliverables and success metrics
• Meetings lack clarity of ownership and purpose
• Requirements and design constantly adjusted
• More people “manage” the change than actually “do” the change
• Priorities change regularly

Business impacts of poor management:

• Delays or cancellations
• Falling behind competition with product and service offerings
• Negative customer impacts
• Damage to reputation

Three “team favorites” from  top 10 checklist to effective change management:

• Develop and communicate clear priorities for your project
• Define roles, responsibilities and clear accountability
• Clearly define deliverables, dependencies and timescales

Click below for the full infographic

[Editor’s note: this article has been updated and reposted from it’s original publish date in 2019]