Shawn Murray Senior Delivery Manager

Shawn’s experience in the financial services industry expands across multiple operational functions and has been a key driver of change across many products and companies. Since joining Bridgeforce in 2014, Shawn has led several client engagements both domestically and in the UK with a focus on vendor management, collections, portfolio conversions and credit reporting. He has also provided PMO support on several client engagements, bringing a unique blend of operations and project management experience. He has worked with clients to successfully complete initiation and planning of programs and partnered with each to execute on required tasks across multiple workstreams. Additionally, Shawn actively manages Bridgeforce Project Management Solutions, providing education and training to the Bridgeforce team in this discipline.

During his eight years with Bridgeforce, Shawn has worked with financial institutions across three countries and has most recently led large scale operational transformation to increase efficiencies, controls and revenue. Shawn lives in Delaware with his wife and two sons, and when he’s not working, he can’t think of anything more enjoyable than spending time with family, which usually involves a sporting event, the beach, or some other outdoor activity.

Specialty Areas:

  • Consumer Lending Collections and Underwriting
  • Call Center Operations
  • Program Management
  • Vendor Management