PODCAST: Navigating FCRA and Debt Collection [Hosted by Troutman Pepper]
Exploring the Complexities of Reporting Collections Activity
Bridgeforce’s Michelle Macartney joins the FCRA Focus podcast with hosts Kim Phan and Stefanie Jackman to dive into the complexities of the Fair Credit Reporting Act (FCRA) and debt collection. The discussion covers the latest challenges in reporting collections activity to consumer reporting agencies, the implications of the CFPB’s draft FCRA rulemaking on medical debt, and the intersection of FCRA and FDCPA disputes. Tune in to gain valuable insights from industry experts on maintaining compliance and navigating the evolving consumer reporting landscape.
Podcast Highlights
CFPB’s Draft FCRA Rulemaking on Medical Debt: Get familiar with the CFPB’s recent draft rulemaking on medical debt, its motivations, and potential impacts on consumers and lenders.
Challenges in Furnishing Collections Activity: Learn about the common challenges companies face when reporting collections activity, including issues with dates of first delinquency, bankruptcy, and dispute handling.
Intersection of FCRA and FDCPA: The conversation highlights the confusion between FCRA and FDCPA disputes, and the implications for furnishers and debt collectors.
Compliance Strategies and Solutions: The episode concludes with practical advice on maintaining compliance, including the importance of updated policies and procedures, and leveraging automated controls and case management systems.
Listen to the episode now.
About the FCRA Focus Podcast
The FCRA Focus Podcast is dedicated to discussing all things related to the Fair Credit Reporting Act, which regulates the collection of customers’ consumer information and access to their consumer reports. Each episode explores an interesting aspect of consumer reporting, with the aim of providing new insights that help consumer finance businesses do their jobs better.
This podcast was produced and published by Troutman Pepper. It is being republished with their permission.