Your first, and second, line of defense against regulatory and operational risks.

Bridgeforce helps organizations of all sizes address critical internal audit and/or regulator findings, such as MRAs or consent orders, while also implementing sustainable infrastructure to prevent, detect, correct and govern go-forward risks.

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    We have earned praise from both external auditors and regulators for our proven regulatory compliance and operational risk programs. These programs enable clients of all sizes—from start-up lenders to complex, large scale financial institutions—create sustainable programs to manage regulatory compliance and operational risk.

    Our Services
    Compliance Management Systems Assessment and Optimization
    Bridgeforce consultants are experts at assessing, designing and implementing regulator-ready Compliance Management Systems (CMS).
    Regulatory Assessments and Exam Preparation
    Get your organization regulator exam-ready by identifying and closing the gaps so that you’re prepared.
    RegTech and Automation
    We’ll help you identify and prioritize your business needs and select the right tools and solutions for your organization.
    Issue Remediation Programs
    Whether they’re tollgate-driven or evidence-based issues, we can help you define and implement the right issue remediation program.
    Our Impact
    Assessment & Execution of Compliance Management System
    The client is one of the nation’s larger depository institutions, and needed assistance developing a robust compliance environment across all three lines of defense.  A multi-year plan has been developed, the first phase relates to policy and procedure refinement, creation and development. Bridgeforce deployed regulatory compliance expertise across all consumer banking areas to design, guide,... View Article
    Our Impact
    Understanding SCRA and MLA Lookbacks
    7 Steps to Simplify SCRA and MLA Lookbacks The number of servicemember complaints from 2016 to 2020 has increased by 100%. –CFPB SCRA and MLA lookbacks have been on the rise and the CFPB has been encouraging increased due diligence to ensure that appropriate regulatory benefits and protections are provided to servicemembers. In 2020 the... View Article
    Your assistance with our compliance initiative was paramount. Simply put, you guys were ‘life-savers’!
      Compliance function, Top 20 Global Bank  
    Our Solutions Benefit
    Product Strategies and Execution
    Identifying and integrating regulatory compliance and operational risk into existing programs for new products and business initiatives.
    Merger and Acquisition Support
    Integrate regulatory compliance and operational risk programs; define and implement go-forward engagement models.
    Strategic Program Management
    Ensure that programs are managed to achieve the objectives.
    Meet Our Regulatory Compliance and Operational Risk Experts
    Michelle Macartney
    Managing Partner, U.S. Practice
    Bo Backerman
    Director, U.S. Practice
    Andrew Hopkins
    Senior Program Manager

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    Today's customers demand transparency while servicers are looking to improve journeys and reduce costs. Bridgeforce Managing Partner Andrew Domino's recent article makes the case that collectors should be leveraging an optimized mix of contact channels to bridge this gap. Andrew joins a panel of industry experts and executives to talk about actionable ways to evolve your #Communication strategy at the insideARM Strategy & Tech Conference on July 15, at 11am EST. Learn more at