Strategy and Execution
Strategy and Execution
As trusted advisors, clients bring Bridgeforce in on the ground floor – or when the going gets tough – to help solve their most challenging business problems. Our real-world experience means we see the big picture and connect the dots across product, distribution, risk, operations and IT teams to deliver fully joined-up and highly practical solutions.
At Bridgeforce, our consultants have real-world experience working in financial services organizations, so know what it takes to get things done. Our practical, through-the-cycle experience across multiple product verticals means that we can advise on strategy, construct a persuasive investment case and partner with your team to plan for success and execute flawlessly.
From advising on business strategy to low-level implementation planning, we partner with you to turn your ambitions into reality.
Operating Model Design
Our extensive industry experience across a range of risk, operations and service delivery roles means that we see the whole picture and deliver cohesive end-to-end solutions.
Customer Journey Optimization
We’re not only consultants, we’re customers, too. And with our experience we can quickly identify and solve for the pain points in your customer journeys.
Product and Pricing Optimization
From portfolio segmentation, pricing and customer retention strategies to developing new opportunities, we have the expertise to help you optimize your product proposition.
Growing Business via New Markets
A mortgage lender asked Bridgeforce to lead the internal efforts to enter into the intermediary lending market through a phased product release. Bridgeforce designed and led the due diligence process to select and assess potential intermediary partners, we navigated internal governance to secure funding, resources and necessary approvals. We completed an RFP process on third-party... View Article
Will Your Pandemic Modifications Last?
Emerging from the COVID-19 Crisis? Now’s the time to critically evaluate your pandemic modifications It’s no mystery that to accommodate effects from the pandemic, financial institutions have made dynamic and real-time changes to operations and corresponding risk programs. But have they fully assessed those changes to become business as usual? Looking at those changes critically... View Article
Bridgeforce just gets the job done. They give us straight talk and solutions that work.
Vice Chairman, Top 5 Global Payment Services Company
Our Solutions Benefit
Ensuring that you employ the right strategies to meet the risk and income levels of your business plan.
Cost-benefit analysis to support business case approval.
Enhancing the attractiveness of your existing product portfolio.
Meet Our Strategy and Execution Experts
Managing Partner, U.K. Practice
Follow us and join the conversation
Recently, Bridgeforce Managing Partner Michelle Macartney
led our team to support a client’s implementation of a new operational risk management infrastructure. As a result, the client passed its first audit for the new processes.
Michelle is an expert in consumer reporting compliance, large-scale program management, issues remediation, and originations with over 35 years of industry experience. Before joining Bridgeforce, she started her career at the former Ameritrust in Cleveland and worked as the VP of professional services at FICO and HNC Software. Michelle then started her own consulting firm focused on project management and risk management solutions development for the financial services industry.
When she’s not working with clients, Michelle enjoys international travel with her husband and attending football and baseball games. She holds a special place in her heart for her hometown Cleveland Browns! Michelle is very active with her sorority, Zeta Tau Alpha and their philanthropy of breast cancer awareness and education. Bridgeforce runs on top performers in the industry like Michelle to achieve the results that matter to you. Explore how Michelle and our leaders like her can help you assess, design and implement regulator-ready compliance management systems.