Press Releases

Bridgeforce to Present on Innovation in Lending at CBA LIVE 2018

The Consumer Bankers Association (CBA) has invited Bridgeforce to speak at the CBA LIVE annual conference expecting over 1,400 financial professionals. Bridgeforce industry experts will lead sessions on digital lending, innovations in credit reporting compliance and bringing technology to collections. Leaders from the Bridgeforce team will also be available for discussion and questions throughout the conference at the Bridgeforce Connect Lounge.

Chadds Ford, PA, February 27, 2018 – Bridgeforce industry experts have been invited to speak at CBA LIVE 2018 on innovations and automation in the industry. A breakfast session, hosted by Bridgeforce, kicks off the opening day of the conference with a discussion on the continuing importance in credit reporting compliance where industry peer panelists from Citi, KeyBank and Ballard Spahr will share what they’ve found to be the right mix of manual and automated processes and controls in reporting accuracy. Then, on Tuesday, Bridgeforce teams up with Fiserv to present on digital lending focused on improving customer journey and tightening cycle time. Later that day, Bridgeforce and Nuance provide attendees with information on how to get started when bringing technology and digitization to collections.

This year’s conference, held at the Bonnet Creek Hilton in Orlando, promises to provide programming tailored toward professionals motivated to learn new trends and share ideas with the most influential decision makers in the industry. With an emphasis on strategic best practices for innovation that can bridge customer experience with business goals and regulatory mandates, Bridgeforce will bring a rich experience to conference attendees. The Bridgeforce sessions are:

Straight Talk with Industry Peers: Credit Reporting Accuracy Best Practices and Automation

Furnishers continue to search for ways to maintain credit reporting accuracy, while balancing budget and automation goals. A panel of industry peers share how to find success in establishing the right mix of manual and automated processes and controls. Ballard Spahr will provide the latest legal developments impacting this area. Attendees will receive actionable steps, from their peers, to stay ahead of the curve.

Panelists: Tom Danchik, Citibank | Stefanie Jackman, Ballard Spahr | Karen Olson, KeyBank
Bridgeforce Speakers: Michelle Macartney, Managing Director | Noah Stayton, Director Data Quality Solutions

Monday, 8:30-10am | Bonnet Creek X (Breakfast included)

Digital Lending: The Path to Improve Experience and Reduce Cycle Time
In the world of instant gratification and “I want to do things my way”, how are financial institutions changing to keep up with the consumer? In this session, Fiserv will analyze data from their annual consumer survey and share results on what kind of digital experience customers are looking for. Bridgeforce will follow up with their own experiences to show how banks can use this information to optimize the customer journey and achieve growth needs.

Bridgeforce: Mark Ravanesi, Director, US Banking

Fiserv: Kim Weaver, Vice President

Tuesday, 1:45-2:45pm | Waldorf Grand 1

Integrating Digital Experiences for Collections
Customers increasingly prefer to interact with their financial institutions digitally. Digitizing the customer experience across the origination, servicing and collections lifecycle is a journey requiring thoughtful analysis and preparation. In collections, the benefits to customer engagement, expense savings, and compliance accuracy are worth the effort. This session will outline how to get started and ways to take advantage of the latest digital capabilities.

Bridgeforce: David LaRoche, Default Practice Leader, Director

Nuance: Brian Moore, Senior Principal

Tuesday, 4:25-5:25pm | Bonnet Creek X

NEW: Bridgeforce Connect Lounge

New this year, Bridgeforce will provide an easy and convenient spot for CBA LIVE attendees to refresh, recharge and connect at the Bridgeforce Connect Lounge located in the North Ballroom Foyer outside of Salon II.

Want to follow up with questions from our sessions on credit reporting, collections or home equity lending? Stop by to talk with our speakers and Bridgeforce leaders on just about anything. You can also learn about Bridgeforce services and solutions or see a quick demo on the industry-leading automated credit reporting data accuracy and integrity solution, the Bridgeforce Data Quality Scanner® Solution, (DQS).

More information about CBA LIVE 2018 can be found at

Click here for the CBA Live 2018 full schedule.