Dan Hayes

Senior Consultant

I pride myself on the ability to quickly grasp our client’s operational processes and business needs, leveraging my own expertise and Bridgeforce intellectual property to provide actionable solutions.

Dan is experienced in operational risk and loan servicing operations. Since joining Bridgeforce, he has supported a variety of projects including conducting operational risk assessments, with the enhancement and development of business controls and supporting a large fintech with operational and desktop procedure documentation in relation to a credit card conversion.

Dan has conducted Metro 2® mapping for seven credit bureau reporting systems, created audit-ready conversion documentation and captured prioritized enhancements to reduce reporting discrepancies. Prior to joining Bridgeforce in 2017, Dan worked for BCEFCU as a strategic planning intern to assist the credit union president in the development of a community charter new market expansion conversion plan to 1.2 million potential members. Dan lives in the heart of Baltimore City. As a season ticket holder, he enjoys spending his free time tailgating and watching Ravens and Orioles games.