Bridgeforce Joins Banking Executives on iAST Insights Panel

Channel Optimization at insideARM’s Strategy & Tech Conference

iAST 2021 | Thursday, July 15 | 11-11:45am ET

Bridgeforce industry experts and executives from Citizens Bank and KeyBank will discuss digital optimization at this year’s iAST 2021 Conference. insideARM’s conference for credit and collections strategy professionals delivers tried-and-true ways to minimize losses with cutting-edge technology, industry trends and expert insights.

iAST 2021 is an all-online event running from July 13-15 and promises to bring networking and educational opportunities directly to your desk.

AST 2021 Panel: The Future of Channel Optimization

The Bridgeforce team and fellow industry experts turns their focus to the future of channel optimization and the benefits it can bring to customers and collectors.

Panelists: Ed BrayAndrew DominoTom FitzgibbonMichael Orefice

Consumers demand ease of communication and transparency. Servicers are looking to improve journeys and reduce costs. And the most commonly used contact channels have either been adopted or are at least widely known. So what’s next?

In this session, a panel of industry experts and banking executives will discuss how disruptive solutions, advanced analytics and customer intelligence are influencing future capability roadmaps and investment strategies. You’ll hear about the communication channels that should be on your radar and how your consumer communication strategy can evolve in 2021.

Bridgeforce has years of experience helping clients modernize their collections outreach channels. Additionally, Ed Bray and Tom Fitzgibbon have led the charge for channel optimization in their own organizations.

Join the discussion in July by registering for iAST 2021 conference.

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