Case Studies

Large US Bank Finds Clarity And Accuracy Opportunities In Metro 2® Data Mapping

The Challenge

While proactively enhancing credit reporting processes, concerns arose over gaps and how the systems of record (SOR) mapped to monthly Metro 2® files.

The Solution

Bridgeforce conducted a baseline credit reporting process review for each SOR and developed “audit ready” conversion documents for each system.

The Benefit

  • “Priceless” documentation that satisfies CFPB examiner requests
  • Clarity for how each SOR maps and converts data into Metro 2® file format
  • Enhancement Plan for accuracy improvements

The client, a large US bank, had been actively working to make enhancements to their credit reporting processes. Yet, organizational concerns existed about potential gaps and not having a clear understanding of how systems of record mapped to Metro 2® files sent to CRAs.

Bridgeforce received source code specific to the Metro 2® generation module and was provided with access to the definitions for each technical field. Using this information and interacting with technical SMEs, Bridgeforce developed the Metro 2® conversion documents.

The result was a ~150-200 page document, which details how each SOR maps and converts data into the Metro 2® file format. This includes any additional formatting required for Metro 2® compliance (e.g. changing dates to MMDDYYYY) and calculations where a field doesn’t have a one-to-one mapping (e.g. current balance).

For each SOR, Bridgeforce also produced an “Enhancement Plan” that identified opportunities to improve the accuracy of the Metro 2® file generation logic.  The client proclaimed that the value of the Metro 2® documentation was “priceless” as a critical input to satisfy information requests from CFPB examiners.

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