Insights and Publications

Optimizing Your Mortgage Journey

June 22, 2016

Mortgages have been the center of a great deal of change over the years and as the competition increases so does regulatory scrutiny and customer expectations. Your mortgage journey may be more costly than you realize due to a multiplicity of change implementation (on tighter budgets) and a fluctuating market.

It is important to moderate the complexities in products and process, optimize risk appetite by channel, minimize delays in process and fully understand your cost to serve per application. These are the most effective levers to optimize margins and attract a healthy proportion of the market.

In this paper we explore steps to evaluate your current mortgage journey as well as providing some useful tips for optimization. This will help you better understand the opportunities that may be available to you and your business model. Read more…

Download Optimizing Your Mortgage Journey.