Increase accuracy and reduce costs across your credit reporting and disputes functions.
Our Credit Risk Reporting and Credit Disputes Management practice combines a powerful diagnostic platform, the Bridgeforce Data Quality Scanner (DQS) solution, with industry-leading consulting expertise to help clients minimize the risk and cost impact associated with credit reporting errors and consumer disputes and complaints.
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As the number of credit reporting disputes continues to rise, ensuring that your reporting data is accurate is more critical than ever. Bridgeforce offers a full suite of services—including our own proprietary software—to help you report in a compliant fashion. Not only does DQS ensure more accurate Metro 2® files, but it also helps to improve operational efficiency and reduce costs.
The Metro 2® Format and the Credit Reporting Resource Guide® (CRRG®) are owned by the Consumer Data Industry Association® (CDIA®), www.cdiaonline.org.
Bridgeforce Data Quality Solutions, LLC is an independent entity that is not affiliated with CDIA® and CDIA® is not responsible for the content of the information contained herein.
Data Quality Scanner
Our Data Quality Scanner® Solution DQS is the industry-leading solution that helps achieve enterprise-wide accuracy and compliance with Metro 2® data.
The client, a depository institution offering a traditional suite of banking products, began to identify a concerning volume of inbound complaints related to the accuracy of their credit reporting. The client engaged Bridgeforce to conduct an end-to-end assessment of their consumer reporting practices. This assessment included the use of the Bridgeforce Data Quality Scanner®, a... View Article
Your work was game changing—we gained insight into our data and processes that we never would have had.
Credit reporting operations, Top 5 Bank
Our Solutions Benefit
Compliance and Regulatory
Ensuring your credit reporting and disputes practices adhere to regulatory and industry expectations
Servicing for Disputes
End-to-end user-flow analysis to outline better customer experiences.
Product Strategies and Execution
Operational readiness and testing of new products and offerings.
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Recently, Bridgeforce Managing Partner Michelle Macartney led our team to support a client’s implementation of a new operational risk management infrastructure. As a result, the client passed its first audit for the new processes.
Michelle is an expert in consumer reporting compliance, large-scale program management, issues remediation, and originations with over 35 years of industry experience. Before joining Bridgeforce, she started her career at the former Ameritrust in Cleveland and worked as the VP of professional services at FICO and HNC Software. Michelle then started her own consulting firm focused on project management and risk management solutions development for the financial services industry.
When she’s not working with clients, Michelle enjoys international travel with her husband and attending football and baseball games. She holds a special place in her heart for her hometown Cleveland Browns! Michelle is very active with her sorority, Zeta Tau Alpha and their philanthropy of breast cancer awareness and education. Bridgeforce runs on top performers in the industry like Michelle to achieve the results that matter to you. Explore how Michelle and our leaders like her can help you assess, design and implement regulator-ready compliance management systems.