Dianna Cooper Senior Program Manager

Dianna brings deep subject matter expertise to our clients’ risk and oversight programs. She knows the ins and outs of the Fair Credit Reporting Act and the Servicemembers Civil Relief Act and brings that knowledge when she’s developing or enhancing client programs. Starting in the industry over 20 years ago, Dianna’s diverse banking experience includes building and maintaining effective risk strategies that improve overall operational efficiency and meet regulatory standards.

Dianna is committed to helping clients build, enhance and understand how strong risk-mitigation programs will increase overall company performance, improve customer experience and protect clients from regulatory scrutiny.

Recent projects of Dianna’s focused on credit reporting and disputes. She performed furnishing and disputes risk assessments, Metro 2® data mapping, advisory consultation, and credit reporting operations and program development.

Dianna lives in Batesville, Indiana. When she’s not supporting her clients, she is spending time with her family, traveling or enjoying outdoor activities.

“Dianna’s can-do attitude and her breadth of FCRA and Metro 2® data experience made her a critical factor to our success; she's my go-to for everything!”— Client

Specialty Areas:

  • Credit Bureau Reporting and Disputes
  • Consumer Reporting Compliance
  • Risk and Oversight Program Management
  • Remediation Operations and Oversight
  • Service Members Civil Relief Act