Alan Glencorse Senior Program Manager

Alan’s broad experience enables him to approach client engagements from multiple perspectives and connect the dots across different functional teams to develop highly practical solutions. Since joining Bridgeforce in 2015, he has worked on a range of projects in both the UK and the US covering intermediary mortgages, change governance, collections and commercial lending. Alan has also provided interim credit risk support for a specialist lender client, with specific focus on policy development, risk reporting and governance.  During one of his client engagements, Alan designed a benefits tracking methodology for a major UK bank.  This was subsequently adopted as a global standard, providing the client with much greater insight into real-world returns on their investment in discretionary change projects.

Alan brings a wealth of experience from 30 years spent at RBS in a career spanning senior roles in Risk, Change Management, Operations and Service Delivery, primarily supporting the SMB segment.  Prior to that, he also spent many valuable years in front line customer-facing roles.

Alan lives in rural East Lothian with his wife, daughter and Labrador. He is a car enthusiast and also enjoys cooking for family and friends.

Specialty Areas:

  • Lending and Risk Management
  • Change Management (from shaping to execution)
  • Change Governance and Reporting
  • Service Design
  • Process Design